Maruti Suzuki expands service network with 502 new touchpoints in FY26

By Amit Jangra | Published Date : April 04, 2026

Maruti Suzuki added 502 service touchpoints in FY26, expanding its network across cities and improving customer support and vehicle service reach in India.

Maruti Suzuki has increased its service network in a big way in FY 2025–26. The company added 502 new service touchpoints during the year, which is the highest addition in one year till now.

With this, total network has reached 5,926 locations across more than 3,000 cities and towns. It shows that company is trying to reach more customers, even in smaller places.

This kind of expansion is important because more vehicles on road means more service need also.

Different types of service options

Table of Contents

1. Different types of service options

2. Focus on customer comfort

3. Growth in last few years

4. Future plans of expansion

5. Overall view

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Company is not only opening normal workshops. It is using different formats for service. These include ARENA and NEXA workshops, mobile service vans and even service-on-wheels type options.

Because of this, customers can choose what is easy for them. Some people go to workshop, while others prefer service at home or nearby place.

Even users of Maruti Suzuki mini trucks and other vehicles can get service support in different ways now.

Focus on customer comfort

Company says main focus is to make service easy for customers. If a person is travelling or stuck somewhere, support should be available quickly.

Spare parts availability is also important and with bigger network it becomes easier.

As more people are buying vehicles in small towns, company is also going there. This is helping them connect with more users.

Growth in last few years

If we look back, company took many years to reach first 1,000 service points. But now growth is much faster.

In recent years, company has added many touchpoints quickly. In last few years only, network has increased a lot. This shows strong focus on after-sales service.

Reaching 5,000 touchpoints was a big milestone earlier and now it is already close to 6,000.

Future plans of expansion

Maruti Suzuki is not stopping here. The company plans to increase its service network to around 8,000 touchpoints by FY 2030–31.

For this, company will keep adding new service points every year. Even if numbers may go up and down, overall direction is clear.

More service locations will help customers feel relaxed about maintenance and support.

Overall view

This expansion shows that company is thinking beyond just selling vehicles. Service and support are also very important part of business now.

With growing vehicle numbers, better service network becomes necessary. Maruti Suzuki is trying to stay ahead by reaching more cities and towns.

In the end, this move can help company build stronger connection with customers, even if market keeps changing time to time.

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Frequently Asked Questions on Commercial Vehicles

1. How many service touchpoints did Maruti Suzuki add in FY26?

Ans: The company added 502 new service touchpoints.

2. What is the total number of service locations now?

Ans: Maruti Suzuki now has 5,926 service touchpoints.

3. What types of service options are available?

Ans: Workshops, service-on-wheels, mobile service and bodyshop services are available.

4. What is the future plan of the company?

Ans: The company plans to reach around 8,000 touchpoints by FY 2030–31.

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