NHAI Cancels Toll Contract at Bara Plaza After Misconduct Report
By Jony Shekhawat | Published Date : January 18, 2026
NHAI cancels toll contract at Bara Fee Plaza after alleged misconduct, showing strict action for highway user safety.
NHAI has ended the toll contract at Bara Fee Plaza on NH-731 after a reported incident on January 14. The agency has issued a show-cause notice and may ban the contractor for one year. NHAI is also moving to seize the Rs 5.3 crore bank guarantee.
Contract Ended at Bara Toll Plaza
Table of Contents
| 1. Contract Ended at Bara Toll Plaza |
| 2. Discussion Of January 14 |
| 3. Bank Guarantee Forfeiture Started |
| 4. Contract Rules Violated |
| 5. Zero Tolerance Policy |
| 6. Changes For Vehicle Users |
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The NHAI has cancelled the user fee collection contract of Skylark Infra Engineering at the Bara Fee Plaza of the Lucknow–Sultanpur stretch of NH-731 in Uttar Pradesh. The decision came after a serious incident involving a highway user.
Discussion Of January 14
On January 14, personnel deployed by the agency reportedly assaulted a highway user. After this incident, NHAI took strict action. The authority issued a show-cause notice to the contractor and is considering banning the company from any NHAI bids or contracts for one year.
Bank Guarantee Forfeiture Started
NHAI has also started the process to forfeit and encash the bank guarantee/performance security of Rs 5.3 crore submitted by the company for the Bara Fee Plaza contract. This is a serious step and shows NHAI’s strict approach towards misconduct. Truck users may face some problems.
Contract Rules Violated
According to NHAI, the incident is a clear breach of the contract. The contract states that the contractor’s staff must behave with discipline and decency while dealing with the public. NHAI said the episode shows a big failure in supervision and control by the contractor. There will be no major impact on 4-wheeler truck users. NHAI rules are just for toll plazas.
Zero Tolerance Policy
NHAI also said it follows a zero-tolerance policy for any kind of misconduct or indiscipline at toll plazas. The authority said it is committed to providing safe and secure travel for all highway users.
Changes For Vehicle Users
This action is important for people who use commercial vehicles. Many logistics operators and daily commuters use this route. Even electric truck operators and bus passengers expect a safe and smooth journey. NHAI’s move sends a message that toll plaza behaviour must stay professional and disciplined.
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About the Author
Jony Shekhawat
Jony Shekhawat is a skilled content writer at TrucksBuses.com, one of India’s top platforms for commercial vehicle news and reviews. With roots in social work and a keen interest in the logistics and mobility space, Jony crafts content that is both insightful and easy to understand. He specializes in breaking down complex commercial vehicle trends, helping readers make informed decisions. His writing not only informs but also aims to support the growth of India's transport community through knowledge and awareness.